Frequently asked questions

Where are you located?

Our manufacturing facility is in Tindivanam, Tamil Nadu, India, where we operate in accordance with the regulatory framework of the Ministry of AYUSH, Government of India and applicable domestic Good Manufacturing Practices (GMP). We serve customers across India and international markets through our distribution and export network.
How many years have you been in business?

Our organization has been serving the herbal healthcare industry since…….., continuously strengthening our expertise in manufacturing, quality assurance, product development, and customer service. Our experience enables us to meet the evolving needs of healthcare professionals, distributors, and consumers.
Which countries do you export to?

Our products are available in selected international markets through our authorized distributors / business partners.
We also welcome enquiries from new markets and work closely with importers to comply with country-specific regulatory requirements.
Do you manufacture both Siddha and Ayurvedic medicines?

Yes. We manufacture both Siddha and Ayurvedic classical formulations prepared according to recognized traditional texts, as well as proprietary formulations developed in accordance with applicable regulatory guidelines.

Manufacturing & Quality

Are your products manufactured in a GMP-certified facility?

Yes. Our manufacturing operations are conducted in facilities that comply with applicable Good Manufacturing Practices (GMP) prescribed by the regulatory authorities. We continually strive to maintain high standards of quality, hygiene, documentation, and process control.
Do you follow WHO-GMP standards?

Our company is committed to achieving internationally recognized quality standards. We are currently undertaking the necessary enhancements in our manufacturing systems, documentation, quality management, and infrastructure as part of our ongoing efforts to obtain WHO GMP certification. Until certification is granted, we continue to manufacture our products in compliance with the applicable regulatory requirements governing our operations.
What quality control measures do you follow?

Quality is integrated throughout every stage of manufacturing. We implement quality control procedures covering raw material evaluation, in-process monitoring, finished product testing, documentation, and batch traceability to help ensure product consistency and compliance with applicable specifications.
Are raw materials tested before manufacturing?

Yes. Raw materials undergo identification and quality evaluation based on in house specifications before being approved for production. Wherever applicable, botanical identity, purity, and relevant quality parameters are verified.
Are finished products laboratory tested?

Yes. Finished products are evaluated according to established quality parameters before release. Testing may include physical, chemical, microbiological, and other applicable quality assessments depending on the nature of the product.
Do you test for heavy metals?

Yes. Where required by applicable regulations or buyer specifications, products are tested for heavy metals using validated analytical methods through AYUSH / NABL approved laboratories.
Do you test for pesticides and microbial contamination?

Yes. Depending on regulatory requirements and product category, appropriate testing for microbial quality, pesticide residues, and other relevant contaminants is performed to help ensure product safety and quality.
How do you ensure batch-to-batch consistency?

Our manufacturing processes are standardized through approved formulations, validated procedures, qualified raw materials, process controls, quality testing, and comprehensive documentation to promote consistency between production batches.
Do your products comply with Indian AYUSH regulations?

Yes. Our products are manufactured in accordance with applicable regulations issued by the Ministry of AYUSH, Government of India and the respective State Licensing Authorities, subject to the specific category of the product.
Can you provide Certificates of Analysis (COA)?

Yes. Certificates of Analysis can be provided for products, subject to customer requirements (at extra cost), regulatory considerations, and commercial agreements.

Products

What is the difference between Classical and Proprietary medicines?

Classical medicines are formulations prepared according to recognized traditional texts of Siddha or Ayurveda.

Proprietary medicines are formulations developed by us by using ingredients recognized within the traditional systems while complying with applicable regulatory provisions.
What dosage forms do you manufacture?

Our manufacturing capabilities include a wide range of dosage forms such as tablets, capsules, powders, syrups, decoctions, medicated oils, ointments, creams, gels, lotions, granules, and other herbal formulations, subject to manufacturing capability and regulatory approval.
Are your formulations based on traditional texts?

Our classical formulations are prepared according to recognized traditional references. Proprietary formulations are developed by combining traditional knowledge with contemporary product development practices while adhering to applicable regulations.
Are your products scientifically evaluated?

We continually support our products through available scientific literature, traditional knowledge, quality testing, and product documentation where applicable. The level of scientific evidence varies depending on the individual formulation and published research.
Can your products be used together with modern medicines?

Consumers should always consult a qualified healthcare professional before using any herbal product alongside prescription medicines, especially if they have existing medical conditions, are pregnant or breastfeeding, or are taking multiple medications.
Are your products suitable for children?

Some products may be suitable for children when used under the guidance of a qualified healthcare professional. Product-specific recommendations should always be followed.
Are your products suitable during pregnancy or breastfeeding?

Pregnant or breastfeeding women should consult their physician or a qualified Siddha / Ayurveda practitioner before using any product of ours.
Are your products vegetarian?

Most of our formulations are of plant origin. However, certain traditional formulations may include ingredients of mineral or animal origin where permitted by traditional texts and applicable regulations. Product labels provide ingredient information.
Do your products contain preservatives?

Only where technically necessary and permitted under applicable regulations. Any permitted preservatives used are declared on the product label in accordance with regulatory requirements.
How should I store the products?

Products should generally be stored in a cool, dry place away from direct sunlight and excessive moisture. Please follow the storage instructions provided on the product label.
Are Siddha and Ayurvedic medicines safe?

Product safety is one of our highest priorities. Our Siddha and Ayurvedic products are manufactured under regulated quality systems using carefully selected raw materials and established quality control procedures.

When used in accordance with the directions, recommended dosage, and precautions provided by the company, our products are intended for safe and appropriate use.

As with any healthcare product, individual requirements may vary. Persons who are pregnant or breastfeeding, have existing medical conditions, or are taking prescription medications should consult a qualified healthcare professional before using our products.
Do herbal medicines have side effects?

Herbal products are generally well tolerated when used appropriately. However, individual responses may vary. If any unexpected reaction occurs, discontinue use and consult a healthcare professional.
How can I identify genuine products?

Purchase products only from authorized distributors or reputable retailers. Always check the product label for batch number, manufacturing date, expiry date, license details, and packaging integrity.
Can I become your distributor?

Yes. We welcome enquiries from distributors and business partners worldwide. If you are interested, please contact our Business Development team through the Contact Us section and share your company profile, market details, and areas of interest. Our team will review your enquiry and get in touch with you.
Do you offer contract manufacturing and private labeling?

Yes. We provide contract manufacturing and private label services for domestic and international clients. Our team works closely with customers on formulation selection, manufacturing, packaging, documentation, and regulatory support, subject to applicable legal and commercial requirements.